9/12/2023 0 Comments Transaction central support![]() You'll be asked to check resources and then to provide issue details. The Partner Center Support site - choose the Marketplace Offers category, and then choose the relevant category in the Problem type field, such as Dynamics 365 Business Central Development > Core Application issues. Start at the Business Central administration center where you can easily submit a support request in the Power Platform admin centerĬollaboration on the AL language and developer experienceĪs an ISV, report an issue in production code, such as a problem with Microsoft's application, upgrade, or telemetry Submit support request on behalf of your Business Central online customers The following list outlines the various channels. Summary of where to file bugs and issuesĪs a partner, you have different support channels depending on what type of issue you want support for. You can also use APIs for automated service notifications for Azure Insights & Office 365 service communications. For more information, see Check service health for a customer in the Partner Center content. If you manage more than one tenant, see View service health for all accounts.Īs a partner, use the Partner Center to get an overview of service health for each customer. For more information, see How to check service health. Select Preferences to receive service health email notifications about incidents across Business Central, Microsoft 365, and other Microsoft services. The Microsoft 365 admin center provides an overview of service health across Microsoft services. For more information, see Managing Production and Sandbox Environments in the Admin Center. The starting point is the Business Central administration center where you can access telemetry for the tenant and check the status of already reported outages. Monitor service healthīoth as an internal admin and as a delegated admin, you can help users determine the cause of their problems in different ways before you have to escalate the issue to Microsoft Support. However, you can also sign in to the customer's Business Central as the delegated admin for troubleshooting.įor more information, see Managing Technical Support. The Business Central administration center is your primary tool to support your customers.
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